A proactive, preventative approach to IT management. Let Stepstone IT Solutions help you realize the productivity gains and ROI you have been expecting from your computer systems all along.
Stepstone IT Pro, Pro Plus and Pro Platinum Maintenance Programs
COMPREHENSIVE SERVER MANAGEMENT
Our comprehensive server management keeps your servers running, available and secure.
Server Professional Level Program
- Security Patch Management
- SQL Server, Exchange, IIS, OS
- Virus Definition Management
- Backup Management
- Firmware Management
- Service Monitoring and Notification
- Event Log Monitoring
- Disaster Recovery Coverage
- 24 X7 Phone Support
- 24 X7 Remote Support
Server Professional Plus Level Program
- Features from the Professional Level
- Onsite Support for Printers
- Employee Internet Monitoring
- Advanced Email Anti-Virus Protection
- Advanced Email Spam Protection
Server Professional Platinum Level Program
- Features from the Professional Plus Level
- Bandwidth Management
- Advanced Disaster Recovery
- Loaner HW
- Unlimited Onsite Support
MULTIPLE SERVICE LEVELS FOR WORKSTATION MANAGEMENT
Our comprehensive Workstation level services are designed to keep your systems and personnel productive.
Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.
Workstation Professional Level Program
- Security Patch Management
- Virus Definition Management
- Backup Management
- Service Monitoring and Notification
- Event Log Monitoring
- Disaster Recovery Coverage
- MS Office Application Support
- 24 X 7 Phone Support
- 24 X 7 Remote Support
Workstation Professional Plus Level Program
- Features from the Professional Level
- Onsite Support for Printers
- Employee Internet Monitoring
- Advanced Email Anti-Virus Protection
- Advanced Email Spam Protection
Workstation Professional Platinum Level Program
- Features from the Professional Plus Level
- Bandwidth Management
- Loaner HW
- Unlimited Onsite Support
